Director, Product Management for Business & Family Banking

United States  (Remote)

Director, Product Management for Business & Family Banking

To apply, email careers@tyfone.com with the job title as the subject line.

No. of Positions
One

Experience
10+ years

Salary
Base Range: $150,000 – 180,000 per year

(Benefits as per the company norms)

About the role:

Reporting to the SVP of Product Management, the Director of Product Management for Business and Family Banking is a pivotal role responsible for spearheading the development of cutting-edge business and family banking solutions for the banking industry. This role involves collaborating with various stakeholders, both internal and external, to create and manage a suite of business and family banking services aimed at revolutionizing the way families, small and medium-sized business manage and move their money.

Responsibilities (including but not limited to):

  • Product Management: Oversee the entire Tyfone business and family banking product portfolio, encompassing product research, design, pricing, promotion, adoption, engagement, and transaction growth.
  • Cross-functional Collaboration: Collaborate closely with key stakeholders from platform management, executive leadership, design, and development to gain a comprehensive understanding of features, solution alternatives, and technical feasibility.
  • User-Centric Approach: Develop user personas, craft user stories, and provide user-verified input to the User Experience design process.
  • Agile Planning: Prepare and maintain product backlog for release and sprint planning.
  • Client Growth: Drive client revenue growth by identifying opportunities for expansion of business and family banking use cases for Tyfone’s platform and implementing marketing programs that boost user adoption, engagement, and transaction growth.
  • Client Communication: Support client communication efforts, including webinars, newsletters, product releases, enhancements, rate increases, and
    other special notices as assigned.
  • Client Engagement: Establish and facilitate client user groups to foster collaboration and gather valuable insights.
  • Performance Metrics: Develop and implement KPIs, metrics, and reports to measure and manage the effectiveness and productivity of Tyfone’s client experience program.
  • Key Performance Indicators: Success in this role will be measured by achieving overall company goals related to Client Acquisition, Client Satisfaction, Client Retention, Contract Bookings, Revenue, and EBITDA

Skills & Qualifications:

  • Education and Knowledge: Bachelor’s degree (or equivalent work experience) required. MBA preferred.
  • Experience: 10+ years of relevant experience in business banking technology-related companies.
  • Proactive Self-Starter: Strong bias for action, exceptional organizational skills, ability to multitask, attention to detail, and a commitment to follow through.
  • Communication Skills: Excellent verbal, written, and presentation communication skills.
  • Tech Savvy: Strong aptitude for technology and a deep understanding of how technology can be applied to various use cases.
  • Analytical Thinker: Data-driven and results-oriented with robust analytical skills, critical thinking abilities, and a natural inclination for problem analysis and solving at both strategic and functional levels.
  • Interpersonal Skills: Outstanding interpersonal skills with a proven track record of effectively collaborating across external and internal teams.
  • Proficiency: Highly proficient in MS Office, including MS Word, PowerPoint, and Excel

Benefits:

  • Comprehensive benefits package including health, dental, and 401(k)
  • Dynamic work environment with passionate, driven colleagues. Competitive salary and performance-based bonuses.
  • Collaborative and inclusive work environment.
  • Opportunity to make a significant impact on company growth at a global scale.


Tyfone is an equal opportunity employer. We encourage candidates from diverse backgrounds
to apply. If you are a strategic thinker with a passion for optimizing sales operations and driving revenue
growth, we invite you to apply for the position of Vice President, Sales Operations at Tyfone.

To apply, email careers@tyfone.com with the job title as the subject line.

2023-12-07T10:48:02-08:00
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