The Good and the Bad of Customer Feedback, With Catherine Ordeman
LISTEN NOW EPISODE: 56 Catherine Ordeman Episode Summary Opinions are like … well, you know the saying. And that’s all customer feedback is – opinions. Some feedback [...]
Moving at the Speed of Impulse with Sabeh Samaha of Samaha & Associates
LISTEN NOW EPISODE: 47 Sabeh Samaha Episode Summary In this episode of the Digital Banking Podcast, host Josh DeTar welcomed Sabeh Samaha, President and CEO of Samaha [...]
How to Ensure Big Wins in Product Development, with Sarah Sprague Gerber of MoneyLion
LISTEN NOW EPISODE: 46 Sarah Sprague Gerber Episode Summary A successful product is unique, or at least arguably better than its competitors. However, that in itself is [...]
Getting Phygital with Tom Shen
LISTEN NOW EPISODE: 45 Tom Shen Episode Summary Tom Shen boasts a long and fabled career in financial technology spanning some 40 years. Some of the [...]
Innovating and Getting the Most from Your Technology Investments Old and New – Chris Sachse and Brian Murphy
LISTEN NOW EPISODE: 44 Chris Sachse Brian Murphy Episode Summary It’s no secret that tech giants like Amazon and Apple are driving [...]
Evolving Your Brand in the Digital Age, with Amy Herbig of The BA Group
LISTEN NOW EPISODE: 42 Amy Herbig Episode Summary Digital transformation is more than deploying some new technology. Effective digital transformation requires financial institutions to think differently and [...]
Digital Transformation and How to Leverage Technology, With Mark Sievewright of Sievewright & Associates
LISTEN NOW EPISODE: 40 Mark Sievewright Episode Summary It’s impossible to ignore the constant beating of the digital transformation drum. Where many financial institution executives struggle is [...]
The Credit Unions 4 Kids impact, with Nick Coleman of Children’s Miracle Network Hospitals
LISTEN NOW EPISODE: 37 Nick Coleman Episode Summary Credit unions nationwide have joined forces to help raise money for kids in hospitals, and their results have been [...]
How to Maintain Your Core Values in a Digital World, With Brian Alfano of Oregon Community Credit Union
LISTEN NOW EPISODE: 36 Brian Alfano Episode Summary Today’s credit unions are faced with a balancing act. On one side is the high-touch, member-focused, “people helping people” [...]
Digital Transformation Requires a Cultural Shift, With Dion Lisle
LISTEN NOW EPISODE: 28 Dion Lisle Episode Summary Today's guest, Dion Lisle, bills himself as the Rosetta Stone between FinTechs and Legacy FIs. He says [...]