What Are We Talking ‘Bout?
On our bi-monthly podcast you will hear how digital banking plays a leading role for community minded financial institutions and their members or customers.
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include a blend of industry experts, practitioners and financial institutions – all coming together to share information for our listeners.
Digital Banking Podcast: Episodes
Tailored content for credit unions, community banks and those in the digital banking industry.
Numerica Credit Union Leads with Efficiency and a Member-First Digital Banking Culture
LISTEN NOW EPISODE: 09 KayCee Murray Episode SummaryIs it possible to be pandemic-ready before one occurs? It was for Numerica Credit Union. Based in Spokane Valley, Washington, Numerica’s members-first operations had technological [...]
Innovating to Improve Lives of CU Members and Employees
Episode Summary Business Data Incorporated (BDI) customer relationship and sales expert, Brian Orta, discusses credit union (CU) industry learnings from the industry's adaptations and needs exposed during the 2020 coronavirus. Orta talks with Digital Banking Podcast [...]
Dutch Inspired Vision for Future Credit Union Service Models With Mike Tierney
LISTEN NOW EPISODE: 07 Mike Tierney Episode Summary Podcast guest Mike Tierney discusses with host Josh DeTar the contrasts between current and former conventional U.S. American financial institution [...]
Building a Profitable Member-Centric Credit Union With Margarete Mucker of Star One
LISTEN NOW EPISODE: 06 Margarete Mucker Episode Summary Chances are, you’ve heard of Star One Credit Union. It’s one of Silicon Valley’s largest member-owned financial institutions. And because [...]
The Merging of FinTech and Credit Unions With Austin Wentzlaff of FinTech Accelerator
LISTEN NOW EPISODE: 05 Austin Wentzlaff Episode Summary You might not immediately associate credit unions with fintech startups, but this intersection is Austin Wentzlaff’s passion — so much [...]
COVID-19’s Impact on Credit Unions and Industry Professionals
LISTEN NOW EPISODE: 04 Natasha Chilingerian Episode Summary The abrupt cancellation of in-person industry gatherings has resulted in “a year of lost connections,” says Natasha Chilingerian, Credit Union [...]
Why Credit Unions & Community Banks Need to Pair Digital Banking with Digital Marketing
LISTEN NOW EPISODE: 03 Ianai Urwicz Episode Summary Of the many important lessons the COVID-19 pandemic has taught us, don’t overlook this one: Digital marketing and communication [...]