Digital Banking Podcast
LISTEN TO OUR LATEST EPISODE:
What Are We Talking ‘Bout?
On our bi-monthly podcast you will hear how digital banking plays a leading role for community minded financial institutions and their members or customers.
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include a blend of industry experts, practitioners and financial institutions – all coming together to share information for our listeners.
Digital Banking Podcast: Episodes
Tailored content for credit unions, community banks and those in the digital banking industry.
Credit Unions Do a Terrible Job of Branding and Marketing – Eric Isham, CEO of Omnicommander
LISTEN NOW EPISODE: 22 Eric Isham Episode Summary Eric Isham, Founder and CEO of OMNICOMMANDER, a company dedicated to helping credit unions grow by using well-thought-out [...]
Keeping Pace With Big Banks by Adopting Their Technology. Insights From Brenda DiMuro, Regional Sales Manager at CO-OP Financial Services
LISTEN NOW EPISODE: 21 Brenda DiMuro Episode Summary In this episode of the Digital Banking Podcast, Josh DeTar discusses the impact of digitalization on the financial [...]
Delivering A Personalized and Member-Centric Consumer Experience with Dennis Griesgraber from United Educators Credit Union
LISTEN NOW EPISODE: 20 Dennis Griesgraber Episode Summary In this episode of the Digital Banking podcast, Josh DeTar talks to Dennis Griesgraber, Chief Technology Officer at [...]
Managing Your Money Means Managing Your Giving, Too. So Says Gideon Taub, Founder of Pinkaloo
LISTEN NOW EPISODE: 19 Gideon Taub Episode Summary Gideon Taub, founder of Pinkaloo, is on a mission to democratize philanthropy.He says that while there's been a [...]
How Do Credit Unions Leverage Technology to Adapt to Members’ Changing Needs? First-Hand Answers from Mark Sommer, COO at ProMedica Federal Credit Union
LISTEN NOW EPISODE: 18 Mark Sommer Episode Summary In this episode of the Digital Banking Podcast, Josh DeTar talks with Mark Sommer, COO at $70M ProMedica [...]
Discussing The Importance Of Humanizing The Digital Banking Experience With Adrian Quince
LISTEN NOW EPISODE: 17 Adrian Quince Episode Summary In this episode of the Digital Banking podcast, you get to hear from Adrian Quince, Assistant Manager for [...]
How Does Merle van den Akker See the Role of Emotions In People’s Money-Spending Habits?
LISTEN NOW EPISODE: 16 Merle van den Akker Episode Summary In this episode of Digital Banking Podcast, Josh DeTar features a conversation with guest - Merle van [...]
How Can Data and Applied Analytics Help Credit Unions Deliver a Better Member Experience in the Digital Era – Tim VanTassel from FICO
LISTEN NOW EPISODE: 15 Tim VanTassel Episode Summary Tim VanTassel, a VP, Head of Product Management for FICO, has rich experience in consulting, financial services, and banking. [...]
The Vital Connection Between Technology and Credit Unions with John San Filippo of Finopotamus
LISTEN NOW EPISODE: 14 John San Filippo Episode Summary In this episode of the Digital Banking Podcast, you’ll hear from John San Filippo, the co-founder of Finopotamus. [...]
Collin Campbell Outlines Tips for a Better Consumer Experience Within Credit Unions
LISTEN NOW EPISODE: 13 Collin Campbell Episode Summary Collin Campbell is one of the brightest minds when it comes to implementing strategic initiatives focused on Credit Unions. [...]
The Importance of Personalized Digital Experience in the Finance Industry with Mickey Goldwasser
LISTEN NOW EPISODE: 12 Mickey Goldwasser Episode Summary In this episode of Digital Banking Podcast, Josh DeTar discusses the development of payment technologies with his guest Mickey Goldwasser, [...]
Sahil and Christian from George Washington University bring a young and fresh perspective on students’ finances and credit unions
LISTEN NOW EPISODE: 11 Sahil Pankhaniya Christian Trummer Episode Summary Sahil Pankhaniya and Christian Trummer are working on some incredible things. They're both seniors at George Washington University, [...]
Rural Multi-Branch Credit Union CIO Reflects on 2020
LISTEN NOW EPISODE: 10 Andrew Bertrand Episode Summary Guest Andrew Bertrand, CIO of Our Community Credit Union discusses 2020's most pressing industry issues with podcast host Josh DeTar [...]
Numerica Credit Union Leads with Efficiency and a Member-First Digital Banking Culture
LISTEN NOW EPISODE: 09 KayCee Murray Episode Summary Is it possible to be pandemic-ready before one occurs? It was for Numerica Credit Union. Based in Spokane Valley, Washington, [...]
Innovating to Improve Lives of CU Members and Employees
Episode Summary Business Data Incorporated (BDI) customer relationship and sales expert, Brian Orta, discusses credit union (CU) industry learnings from the industry's adaptations and needs exposed during the 2020 coronavirus. Orta talks with Digital Banking Podcast [...]
Dutch Inspired Vision for Future Credit Union Service Models With Mike Tierney
LISTEN NOW EPISODE: 07 Mike Tierney Episode Summary Podcast guest Mike Tierney discusses with host Josh DeTar the contrasts between current and former conventional U.S. American financial institution [...]
Building a Profitable Member-Centric Credit Union With Margarete Mucker of Star One
LISTEN NOW EPISODE: 06 Margarete Mucker Episode Summary Chances are, you’ve heard of Star One Credit Union. It’s one of Silicon Valley’s largest member-owned financial institutions. And because [...]
The Merging of FinTech and Credit Unions With Austin Wentzlaff of FinTech Accelerator
LISTEN NOW EPISODE: 05 Austin Wentzlaff Episode Summary You might not immediately associate credit unions with fintech startups, but this intersection is Austin Wentzlaff’s passion — so much [...]
COVID-19’s Impact on Credit Unions and Industry Professionals
LISTEN NOW EPISODE: 04 Natasha Chilingerian Episode Summary The abrupt cancellation of in-person industry gatherings has resulted in “a year of lost connections,” says Natasha Chilingerian, Credit Union [...]
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Recent Articles
What else is happening at tyfone? Check out our blog where we share industry news in digital banking and what’s new at tyfone.
Glia and Tyfone Partner to Help Institutions Embrace Digital Customer Service
2021-07-08T10:13:43-07:00July 8th, 2021|Article, Featured, Press Release|
Modernizing customer service allows banks and credit unions to build loyalty, boost efficiencies NEW YORK July 8, 2021 - Glia, a leading provider of Digital Customer Service, today announced that it has partnered with [...]
Communities Need Credit Unions: Here’s How They Can Grow In A Digital Landscape
A core technology provider like CUProdigy can help credit unions manage user experiences, [...]
Allied Payment Network Forges Partnership with Tyfone
FORT WAYNE, Ind.—(June 2, 2021)—Allied Payment Network (Allied), the industry’s most progressive provider of [...]
How Fintech Can Help and Hurt Consumers, According to This Behavioral Scientist
Consumers increasingly demand convenience, even though research shows convenience can cost a lot [...]
Measuring the True Cost of Technology: Beyond TCO, There’s TCR
How much does it cost? That’s an important question for any technology purchase [...]
