Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry experts, practitioners and FIs – all coming together to share information for our listeners.
LISTEN NOW EPISODE: 30 Mike Crofts Episode Summary For financial institutions to evolve and improve member experiences, it’s important to introduce new technologies. However, it’s important to consider new technologies from a strategic perspective as well. Too often, FIs jump to implement the latest new feature. And organizations chase after new “shiny objects” hoping to meet the requirements of members. In the rush, FIs fail to [...]
PRESS RELEASE Portland, Ore. – Expedition Credit Union ($230M assets; 17,000 members), based in Mendota Heights, Minn., knew it needed to upgrade its legacy digital banking solution. The credit union wanted to eliminate [...]
PRESS RELEASE Portland, Ore. – Under the guidance of Tyfone, a leading provider of consumer and commercial digital banking services for community financial institutions, Credit Union of Colorado ($2.2 billion in assets; 147,000 [...]
It’s the age-old question faced by every financial technology creator that’s ever existed. When it comes time to add functionality to the product, do you build it yourself, buy a company that already does [...]
Unlike other financial institutions, credit unions are known for being consumer-oriented and putting their members first. We shouldn't have to choose between convenience and security in digital banking. It's up to the financial [...]