FREE CUSTOMER SUCCESS STORY
Emprise Bank Empowers Consumers With A Robust And Personalized Digital Experience!
Explore how Emprise Bank transformed its digital banking with Tyfone’s nFinia platform, achieving a mobile-first experience, 30% reduction in call center volume, and boosting customer engagement from 19.2% to 56%.
Read our exclusive customer success story with Emprise Bank, a dynamic $2.5 billion financial institution nestled in Wichita, Kansas. In 2021, Emprise Bank embarked on a transformative journey to find a new digital banking platform. Their existing platform faced limitations, hindering the integration of innovative features essential for a robust digital banking experience. With specific objectives in mind, Emprise Bank aimed to offer a mobile-first banking experience, increase internal efficiency, boost customer engagement with financial tools, and align with partners sharing their values.
Discover how Emprise Bank was able to achieve these goals and much more by partnering with Tyfone’s nFinia digital banking platform.
This Customer Success Story Showcases
How Tyfone collaborated with Emprise Bank to deliver a mobile-first digital banking experience that works on any device and screen.
How Emprise Bank streamlined internal operations by leveraging the nFinia’s powerful automation and self-service capabilities, resulting in a 30% call center volume reduction, 3x Emprise’s goal.
How account holder engagement with financial tools skyrocketed from 19.2% to an incredible 56%.
How Emprise Bank boosted digital enrollment, adding over 10,000 users with an average of 19 monthly logins per user.
“I would tell anyone on the fence of partnering with Tyfone that the platform is very strong and can compete with any other solution in the market. It also provides numerous features and a great customer experience. If you want a collaborative partnership and someone interested in helping you achieve your vision, then they are the right partner for you.”
The Tyfone Difference
Leading financial institutions nationwide partner with Tyfone to achieve strategic objectives, retain account holders, acquire new business, and turn their vision into reality.
In contrast to legacy systems that only offer visibility of the past and present, Tyfone is dedicated to providing your account holders with a forward-looking perspective. Our vision of the modern digital banking experience extends beyond just balance checking or bill payments. We consider our digital banking platform as an extension of the financial institution, empowering account holders to comprehensively manage their entire financial lives.
At Tyfone, we deliver a robust, modern, and secure digital platform that seamlessly combines high configurability with the cost-efficiency of a Software as a Service (SaaS) model. This ensures both you and your users have access to a flexible digital banking solution accessible from any device. Our digital banking platform works on screens of all sizes, whether on a large desktop monitor or a small mobile device.
Hear What Our Customers Are Saying
Leading financial institutions nationwide partner with Tyfone to achieve strategic objectives, retain accountholders, acquire new business, and turn their vision into reality. Hear their stories.
