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So… What’s with the Llama?

Say hello to Saasy, the no-probllama. Not a mascot. A mindset. Built different by design, just like the financial institutions we serve. Saasy isn’t here just to be cute. It’s here to make [...]

Digital banking FAQs for credit unions and community banks.

This page provides clear, structured answers to common questions about digital banking, fintech partnerships, and the evolving technology landscape for credit unions and community banks. It is designed to help financial institution leaders better understand modernization strategies, emerging innovations, [...]

Why engagement is the heart of modern digital banking.

Digital banking has moved from being a convenient option to an essential expectation. Banks and credit unions no longer compete solely on interest rates or branch locations; they compete on the quality of the digital experiences they offer. [...]

The Future of Fraud Prevention: Cryptographic Device Authentication.

Next-gen authentication without the hassle. Introducing Cryptographic Device Authentication (CDA) in nFinia Digital Banking; a way to bind trust to the device itself using advanced cryptography that’s seamless for the user and nearly impossible for attackers to replicate. [...]

Tyfone Names Eric Fisher SVP of Sales

FinTech and digital banking veteran to lead sales efforts PORTLAND, Ore. – July 23, 2025 – Digital banking provider Tyfone today announced that FinTech veteran, Eric Fisher, has joined its team as SVP of [...]

4 Ways Generative AI Is Changing Modern Digital Banking

What is Generative AI? Generative AI is a powerful form of artificial intelligence that goes beyond simply analyzing existing data and identifying patterns; It has the ability to generate entirely new content, such as text, code, [...]

How Artifical Intelligence Is Transforming Digital Banking

Artificial intelligence (AI) is reshaping the landscape of digital banking, significantly changing the way account holders interact with financial services. From personalized recommendations to seamless transactions, AI is revolutionizing user experiences in ways that were once unimaginable. Let's [...]

Does Your Institution Offer Financial Wellness Tools?

In an increasingly digital world, where there is huge emphasis on user experience and convenience, the concept of financial wellness is becoming more critical than ever. Digital banking has transformed the way we manage money, [...]

Tyfone: A brief history

Tyfone boasts one of the most recognizable brands in the digital banking world - in part due to its signature Red Chucks. But the Portland, Oregon-based fintech, which began operations as Tyfone in 2004, started [...]

What exactly is a Tyfone?

"What's in a name?" It’s one of the most famous lines ever penned by William Shakespeare (a guy who, it should be pointed out, became well known for many lines of prose) and appears in [...]

What’s the story with those red shoes anyway?

It was June of 2018, and Siva Narendra and Josh DeTar were preparing their presentation for American Banker’s Digital Banking conference to be held in Austin, Texas. Narendra, Tyfone’s CEO, had not attended the event [...]

How Inaccessibility Harms Disabled Account Holders

Digital inaccessibility has a profound impact on disabled users, constraining their options when it comes to choosing the right financial institution. According to the Census Bureau, approximately 14% of the U.S. population has a form of disability. [...]

How To Streamline Internal Operations With Automated Loan Payments

Implementing automated loan payment systems in financial institutions streamlines internal operations, enhances employee productivity, and improves job satisfaction. Automation reduces errors, fosters teamwork, and allows staff to focus on higher-value tasks, ultimately boosting overall efficiency and customer satisfaction. [...]

Why Your Account Holders Need A Real-Time Loan Payment Solution

In a tech-driven world, financial institutions offer innovative real-time online loan payments, like Tyfone's Quick Pay, providing immediate confirmation, customizable options, self-service capabilities, and device accessibility for improved borrower experience. In today’s technologically driven [...]

CUs Adding Skip-A-Pay Programs To Boost Fee Income

Skip-a-pay loan payment deferral programs are increasingly becoming an option for credit unions that are looking to help struggling members and bring in additional fee income at the same time. The programs allow members who [...]

Why Financial Institutions Should Offer Automated Loan Skips

Automated loan skips offer real-time financial relief, preventing defaults and preserving credit scores. This support fosters trust and promotes long-term financial health, showing institutions' commitment to customer well-being and operational efficiency. Financial hardship can [...]

Follow These 6 Steps Before Implementing Fednow

Fintech has recently been experiencing a period of transformation with the arrival of the FedNow Service. For financial institutions, integrating the FedNow Service isn't merely a choice; it's becoming more and more of a mandatory strategic move to maintain [...]

Deepfakes and WormGPT: The Advent of AI-Assisted Cyber Fraud

In the past, spotting a phishing email was easy due to its spelling and grammatical errors. Similarly, recognizing your child's voice on the phone assured you of their identity. However, with advances in AI, these simple identifiers are [...]

Building Member Trust With Loan Payment Skipping

Your account holders may encounter financial challenges in meeting their obligations, especially those with high payment auto loans. Concerns about managing their monthly bills can also lead to a high amount of stress. In such situations, "skip-a-pay" services [...]

The Top 6 Priorities for Financial Institutions in 2024

Having just entered 2024, the financial industry is ready for significant transformations and innovations, although there will be many challenges ahead. From increasing cybersecurity threats and fraud to the search for new accountholders and an uncertain economy, financial [...]

In Their Shoes

Explore firsthand experiences from our incredible customers. Leading financial institutions nationwide partner with Tyfone to achieve strategic objectives, retain accountholders, acquire new business, and turn their vision into reality. Check out the videos - their stories speak volumes about [...]

Why You Should Upgrade to a Modern Digital Banking Platform

In this dynamic and fast-paced era, the expectations of customers have evolved, compelling financial institutions to adapt and provide services that streamline banking operations while prioritizing efficiency for their users. The popularity of digital [...]

Top 5 Digital Banking Trends To Look Out For In 2024

Digital banking is always evolving, transforming the way we manage our finances. Every year new technologies surface that redefine the banking experience, promising more convenience, security and efficiency for accountholders. As we step into [...]

VentureTech 2023 Podcast with Keith Riddle

Keith Riddle, SVP of Business Development at Payfinia, made an appearance on the VentureTech 2023 podcast. He offered insights into the future of payments, emphasizing how Credit Unions can strategically modernize and level the playing field with larger [...]

The Point Solution Paradox

A point solution is any software that’s designed to address a single use case or solve one specific business challenge. Tyfone’s Skip-a-Pay digital banking solution is a classic example of a point solution. It was [...]

The Tyfone Difference

We Really Do Get It! Digital banking moved from a “nice to have” to a “must have” decades ago. However, even after digital banking was well into its “must-have” phase, it was still somewhat [...]

Buzzwords 101: Decentralized Finance

As the definition above implies, DeFi is not necessarily the friend of community financial institutions. In its purest form, it seeks to completely eliminate the need for traditional FIs in much the same way that [...]

Buzzwords 101: Cryptocurrency

Before we get into what cryptocurrency is, it’s important to clarify what cryptocurrency isn’t. Specifically, cryptocurrency is not blockchain. The two are connected at the hip, but you can’t use these terms interchangeably. Simply stated, [...]

Buzzwords 101: Distributed Ledger Technology

To understand distributed ledger technology, or DLT for short, you first need to understand the difference between blockchain and cryptocurrency. It’s easy to conflate these two, so let’s be very clear. Blockchain is a technology [...]

Buzzwords 101: Banking as a Service

This may seem like a simple enough definition. However, within its confines lies two completely opposite business models. Exactly how you describe BaaS beyond this definition depends on who is supplying the digital services and [...]

Buzzwords 101: Open Banking

Do you remember about 20 years ago or so when account aggregation first became a thing? Various companies, known as account aggregators, allowed consumers to view their accounts from multiple institutions on a single screen. [...]

Creating a Genuine Brand

Aaron Wollner Chief Marketing Officer Quontic Bank If you want to develop a brand voice and connect with a broader audience, it has to be authentic.Great ideas are measured, in part, by how excited [...]

Finding Your Place Among the Megabanks

Austin Adams Retired Chief Information Officer JP Morgan Chase If you are a community bank, there is no reason to fear for your survival. Big banks are not your competition because they are [...]

The Mechanics of Innovation

Ben Maxin Chief of Digital Strategy & Innovation Michigan State University FCU If you want to attract younger consumers, you must innovate. You can use products or services from one vendor or expand [...]

Getting Technology Right, with Danny Payne

Danny Payne Sales Director of Digital Experience Jack Henry Fintech is a highly competitive space. But one vendor can't be everything for everyone. Sometimes collaboration between competitors is the best solution. Community FIs [...]

The People Component of Digital Transformation

Kareem Refaay Managing Director The London Institute of Banking & Finance You can improve a process and business, but you can change someone's life through education. If you want to make a difference [...]

5 Things We Learned at GAC 2023

By all accounts, the 2023 edition of the CUNA Governmental Affairs Conference (GAC) was a rousing success. In 2022, people seemed understandably apprehensive, but this year, it was full steam ahead for both attendees and [...]

Disruption, Transformation and Strategy

Ron Shevlin Chief Research Officer Cornerstone Advisors If you want to work on the digital transformation of your financial institution, focus on digitizing the infrastructure, not the culture. As an FI, you have [...]

Balancing Form, Function and Wow

Sabeh Samaha President & CEO Samaha & Associates At the user experience level, community financial institutions are competing with every other organization, financial or otherwise. That's why FIs need to meet consumers where [...]

Helping Community FIs Keep Up With Technology

Chris Sachse CEO Think|Stack Brian Murphy Partner Strategist, Nonprofit Organizations AWS If you want to keep up with the rapidly evolving tech landscape, you should leverage the cloud to [...]

How to Keep Pace in the Technology Race

Bryce Deeney Co-founder & CEO equipifi When it comes to banking, customers expect a reliable, frictionless experience. First we need to define what frictionless means in the world of technology and software. If [...]

Digital Marketing Is No Longer Optional

Kristin Harrison Director of Business Development Web Strategies Digital marketing has become more vital than ever. If you want to stand out in a saturated market, get ready to improve your marketing strategies [...]

Balancing Technology, Data, Diversity and Growth

Michael Murdoch Marketing Manager Wauna Credit Union Many credit union marketers have become obsessed with younger demographics. Is that because of the potential millennials have or just because of the financial impact they [...]

How Due Diligence Leads to Long-Term Technology Partnerships

Shaun Murray President & CEO Enhanced Software Products (ESP)   Community FIs should rethink the way they are doing due diligence. Otherwise, they risk missing profitable opportunities, especially from a technological standpoint. Asking [...]

My Credit Union Story

Josh DeTar EVP of Evangelism Tyfone and Host of The Digital Banking Podcast Ask a thousand kids what they want to be when they grow up and I guarantee not one of them [...]

Kiss Your Debit Interchange Goodbye

“It is always important to know when something has reached its end. Closing circles, shutting doors, finishing chapters, it doesn't matter what we call it; what matters is to leave in the past those moments [...]

How to Negotiate Better Vendor Contracts

Mike Crofts President Maple Street Inc. Too many people assume they're pros at negotiation. But even some of the best leave money on the table when get distracted by too many features. Buying [...]

Get to the Heart of Current Customer Needs with Dion Lisle

Dion Lisle Managing Partner Forty Grand Consumers are looking for different things from community financial institutions, but FIs aren't meeting them with interesting and accurate marketing campaigns to forge a long-term, meaningful relationship. [...]

Community FIs Have an Edge

Trey Maust Co-Founder & Executive Chairman Lewis & Clark Bank Community financial institutions (CFIs) are customer-focused. They are in direct touch with the community, helping people accomplish their financial goals. CFIs are not [...]

5 Reminders for Understanding App Reviews

App reviews are clearly important. According to research from Apptentive, 50% of mobile users won’t consider an app with an average rating of 3 stars. That percentage explodes to 85% for a 2-star average rating. [...]

5 Yoda Quotes You Can Apply Today

In honor of May the Fourth, a.k.a., Star Wars Day, we’ve assembled the top five quotes from the great Jedi master Yoda that community FI technologists can use to guide their businesses forward and achieve [...]

5 Things That Show Tyfone Cares

Over the past five years, tyfone has doubled down on its commitment to providing Dramastically Better Digital Banking™ to community FIs. Some may remember us as “the security company” or the “mobile payments company.” [...]

Successful Tech Projects: 5 Potential Pitfalls

While a digital banking conversion is one of the two biggest technology upgrades your financial institution can make (the other being a core conversion), tech projects large and small share some common characteristics – and [...]

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