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How Inaccessibility Harms Disabled Account Holders

Digital inaccessibility has a profound impact on disabled users, constraining their options when it comes to choosing the right financial institution. According to the Census Bureau, approximately 14% of the U.S. population has a form of disability. [...]

Bank3 Selects Tyfone to Modernize Digital Banking Services

~ Memphis-based community bank bolsters customer experience and strengthens long-term technology roadmap ~ PORTLAND, Ore. – September 17, 2024 – Digital banking provider Tyfone today announced Bank3 selected its nFinia® Digital Banking platform to [...]

How To Streamline Internal Operations With Automated Loan Payments

Implementing automated loan payment systems in financial institutions streamlines internal operations, enhances employee productivity, and improves job satisfaction. Automation reduces errors, fosters teamwork, and allows staff to focus on higher-value tasks, ultimately boosting overall efficiency and customer satisfaction. [...]

Why Your Account Holders Need A Real-time Loan Payment Solution

In a tech-driven world, financial institutions offer innovative real-time online loan payments, like Tyfone's Quick Pay, providing immediate confirmation, customizable options, self-service capabilities, and device accessibility for improved borrower experience. In today’s technologically driven [...]

CUs Adding Skip-A-Pay Programs To Boost Fee Income

Skip-a-pay loan payment deferral programs are increasingly becoming an option for credit unions that are looking to help struggling members and bring in additional fee income at the same time. The programs allow members who [...]

Why Financial Institutions Should Offer Automated Loan Skips

Automated loan skips offer real-time financial relief, preventing defaults and preserving credit scores. This support fosters trust and promotes long-term financial health, showing institutions' commitment to customer well-being and operational efficiency. Financial hardship can [...]

Follow These 6 Steps Before Implementing Fednow

Fintech has recently been experiencing a period of transformation with the arrival of the FedNow Service. For financial institutions, integrating the FedNow Service isn't merely a choice; it's becoming more and more of a mandatory strategic move to maintain [...]

Deepfakes and WormGPT: The Advent of AI-Assisted Cyber Fraud

In the past, spotting a phishing email was easy due to its spelling and grammatical errors. Similarly, recognizing your child's voice on the phone assured you of their identity. However, with advances in AI, these simple identifiers are [...]

Building Member Trust With Loan Payment Skipping

Your account holders may encounter financial challenges in meeting their obligations, especially those with high payment auto loans. Concerns about managing their monthly bills can also lead to a high amount of stress. In such situations, "skip-a-pay" services [...]

The Top 6 Priorities for Financial Institutions in 2024

Having just entered 2024, the financial industry is ready for significant transformations and innovations, although there will be many challenges ahead. From increasing cybersecurity threats and fraud to the search for new accountholders and an uncertain economy, financial [...]

In Their Shoes

Explore firsthand experiences from our incredible customers. Leading financial institutions nationwide partner with Tyfone to achieve strategic objectives, retain accountholders, acquire new business, and turn their vision into reality. Check out the videos - their stories speak volumes about [...]

Why You Should Upgrade to a Modern Digital Banking Platform

In this dynamic and fast-paced era, the expectations of customers have evolved, compelling financial institutions to adapt and provide services that streamline banking operations while prioritizing efficiency for their users. The popularity of digital [...]

Top 5 Digital Banking Trends To Look Out For In 2024

Digital banking is always evolving, transforming the way we manage our finances. Every year new technologies surface that redefine the banking experience, promising more convenience, security and efficiency for accountholders. As we step into [...]

VentureTech 2023 Podcast with Keith Riddle

Keith Riddle, SVP of Business Development at Payfinia, made an appearance on the VentureTech 2023 podcast. He offered insights into the future of payments, emphasizing how Credit Unions can strategically modernize and level the playing field with larger [...]

The Point Solution Paradox

A point solution is any software that’s designed to address a single use case or solve one specific business challenge. Tyfone’s Skip-a-Pay digital banking solution is a classic example of a point solution. It was [...]

The tyfone Difference

We Really Do Get It! Digital banking moved from a “nice to have” to a “must have” decades ago. However, even after digital banking was well into its “must-have” phase, it was still somewhat [...]

Buzzwords 101: Decentralized Finance

As the definition above implies, DeFi is not necessarily the friend of community financial institutions. In its purest form, it seeks to completely eliminate the need for traditional FIs in much the same way that [...]

Buzzwords 101: Cryptocurrency

Before we get into what cryptocurrency is, it’s important to clarify what cryptocurrency isn’t. Specifically, cryptocurrency is not blockchain. The two are connected at the hip, but you can’t use these terms interchangeably. Simply stated, [...]

Buzzwords 101: Distributed Ledger Technology

To understand distributed ledger technology, or DLT for short, you first need to understand the difference between blockchain and cryptocurrency. It’s easy to conflate these two, so let’s be very clear. Blockchain is a technology [...]

Buzzwords 101: Banking as a Service

This may seem like a simple enough definition. However, within its confines lies two completely opposite business models. Exactly how you describe BaaS beyond this definition depends on who is supplying the digital services and [...]

Buzzwords 101: Open Banking

Do you remember about 20 years ago or so when account aggregation first became a thing? Various companies, known as account aggregators, allowed consumers to view their accounts from multiple institutions on a single screen. [...]

5 Things We Learned at GAC 2023

By all accounts, the 2023 edition of the CUNA Governmental Affairs Conference (GAC) was a rousing success. In 2022, people seemed understandably apprehensive, but this year, it was full steam ahead for both attendees and [...]

My Credit Union Story

By Josh DeTar, EVP of Evangelism at Tyfone, Inc., and Host of The Digital Banking Podcast Ask a thousand kids what they want to be when they grow up and I guarantee not one [...]

Kiss Your Debit Interchange Goodbye

“It is always important to know when something has reached its end. Closing circles, shutting doors, finishing chapters, it doesn't matter what we call it; what matters is to leave in the past those moments [...]

5 Reminders for Understanding App Reviews

App reviews are clearly important. According to research from Apptentive, 50% of mobile users won’t consider an app with an average rating of 3 stars. That percentage explodes to 85% for a 2-star average rating. [...]

5 Yoda Quotes You Can Apply Today

In honor of May the Fourth, a.k.a., Star Wars Day, we’ve assembled the top five quotes from the great Jedi master Yoda that community FI technologists can use to guide their businesses forward and achieve [...]

5 Things That Show Tyfone Cares

Over the past five years, tyfone has doubled down on its commitment to providing Dramastically Better Digital Banking™ to community FIs. Some may remember us as “the security company” or the “mobile payments company.” [...]

Successful Tech Projects: 5 Potential Pitfalls

While a digital banking conversion is one of the two biggest technology upgrades your financial institution can make (the other being a core conversion), tech projects large and small share some common characteristics – and [...]

The Digital Banking Podcast Turns 50 (Episodes)

Portland, Ore. – Tyfone's Digital Banking Podcast reached an important milestone when it published host Josh DeTar's interview with George Estrada, a strategic advisor for Amazon Web Services (AWS), on August 26. Here are some interesting stats about these [...]

Build, Buy or Partner?

It’s the age-old question faced by every financial technology creator that’s ever existed. When it comes time to add functionality to the product, do you build it yourself, buy a company that already does it, [...]

The Mechanics of Innovation, with Benjamin Maxim of MSUFCU

If you want to attract younger consumers, you must innovate. You can use products or services from one vendor or expand your relationships and use niche products from niche service providers. Each community financial institution [...]

Getting Technology Right, with Danny Payne

Fintech is a highly competitive space. But one vendor can't be everything for everyone. Sometimes collaboration between competitors is the best solution. Community FIs must acknowledge the power of data. Leveraging it is the only [...]

Balancing Form, Function and Wow with Sabeh Samaha

At the user experience level, community financial institutions are competing with every other organization, financial or otherwise. That's why FIs need to meet consumers where they are and provide a seamless and enjoyable banking experience. [...]

Helping Community FIs Keep Up With Technology

If you want to keep up with the rapidly evolving tech landscape, you should leverage the cloud to help you take advantage of innovative tools. As a community FI, focus on technological innovation because that’s [...]

How to Negotiate Better Vendor Contracts

Too many people assume they're pros at negotiation. But even some of the best leave money on the table when get distracted by too many features. Buying a tool doesn't mean you'll immediately get the [...]

Get to the Heart of Current Customer Needs with Dion Lisle

Consumers are looking for different things from community financial institutions, but FIs aren't meeting them with interesting and accurate marketing campaigns to forge a long-term, meaningful relationship. There's a lot of room for FIs to [...]

Connections CU Selects Tyfone for Online/Mobile Banking

COVID Underscored Need for Superior Digital Banking Portland, Ore. – Connections Credit Union ($220M in assets; 20,000 members), a community credit union serving southern Idaho, was already looking for a new digital banking platform when [...]

Tyfone, ESP Strengthens Partnership to Benefit Mutual Customers

Tight Product Integration Continues to Benefit Credit Unions and Their Members Portland, Ore. – Tyfone, Inc, and Enhanced Software Products, Inc. (ESP) have reaffirmed their integration partnership to better serve their mutual customers. By combining [...]

The Digital Banking Podcast™ Turns 1

Tyfone celebrates a year of timely discussions with industry luminaries Portland, Ore. – In a world of podcasts of every shape, size and subject, what does it take to stand out? First, start with a [...]

5 Costs That TCO Calculations Don’t Uncover

Every technology buyer knows that price represents only part of the Total Cost of Ownership, or TCO, of any solution. There are in fact four components to TCO: quality, service, delivery and, of course, price, [...]

Allied Payment Network Forges Partnership with Tyfone

FORT WAYNE, Ind.—(June 2, 2021)—Allied Payment Network (Allied), the industry’s most progressive provider of online and mobile bill payment services to community financial institutions, announced its partnership with Portland, Ore.-based Tyfone, a leading provider of [...]

Quest for Modern Architecture Leads Chevron FCU to Tyfone

$4B CU Selects the Tyfone nFinia® Platform for Digital Banking Portland, Ore. – Chevron Federal Credit Union, a leading credit union based in Oakland, Calif., will go live with Tyfone’s omnichannel nFinia digital banking platform [...]

Numerica CU to Consolidate 3 Digital Banking Relationships

$3B CU Selects Tyfone for All Digital Banking Channels Portland, Ore. – The 160,000-member Numerica Credit Union, based in Spokane, Wash., currently uses three different vendors to provide digital services to its membership – one [...]

Atlantic Financial FCU to Upgrade Its Member Experience

$100M CU Selects Tyfone’s nFinia® Platform for Digital Banking Portland, Ore. – The 10,000-member Atlantic Financial Federal Credit Union, based in Hunt Valley, Md., had been on its current digital banking product for more than [...]

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