AI, ChatGPT and the Demise of the User Experience
In 1966, the typical user experience was pretty unremarkable. To make a phone call, you stood near the phone and fingered a rotary dial. To pay a bill, you wrote a check and licked a stamp. [...]
Kiss Your Debit Interchange Goodbye
“It is always important to know when something has reached its end. Closing circles, shutting doors, finishing chapters, it doesn't matter what we call it; what matters is to leave in the past those moments [...]
Build, Buy or Partner?
It’s the age-old question faced by every financial technology creator that’s ever existed. When it comes time to add functionality to the product, do you build it yourself, buy a company that already does it, [...]
5 Costs That TCO Calculations Don’t Uncover
Every technology buyer knows that price represents only part of the Total Cost of Ownership, or TCO, of any solution. There are in fact four components to TCO: quality, service, delivery and, of course, price, [...]
Measuring the True Cost of Technology: Beyond TCO, There’s TCR
How much does it cost? That’s an important question for any technology purchase decision. While the question may seem simple, the answer is more complex. That’s because there are a number of ways to [...]