Streamline Back-Office Operations With Tyfone’s Advanced Tools
The Harmoney Management Console™ is seamlessly built into our nFinia Digital Banking Solution and comes ready to use right out of the box.
Designed from the ground up with a focus on user experience, our easy-to-use admin platform streamlines internal processes and training and empowers your staff to support account holders effortlessly, enhancing efficiency and overall satisfaction.
Set A New Standard For Support
Harmoney combines extensive customer feedback and modern UX navigation principles to better support your employees and account holders.
Modern User Experience
Role-Based Access Control
Unlimited Users
Faster Account Holder Support
Powerful Reporting Capabilities
Quick Keys For Frequent Actions
View User Information in Seconds
Harmoney equips support personnel with an advanced toolkit to quickly address standard inquiries and seamlessly access details for more complex requests when needed. With Harmoney, your staff gains access to the necessary information they need to efficiently contribute to your institution’s success.
Enhanced Visibility On Product Usage
Gain insights on user engagement with your nFinia digital banking solution and its features. In addition to this, our platform provides comprehensive analytics that showcase trends related to login activities, enrollments and more.
Fast Support For Your Account Holders
Whether you’re searching by user ID, name, membership number, or phone number, our platform is equipped to handle diverse search queries with precision and ease. With Harmoney’s robust search capabilities, your staff can easily access the details they need, enhancing internal efficiency.
Advanced Fraud Prevention Capabilities
To combat fraudulent activities, your staff can review the types of alerts dispatched to users, along with a list of devices recently used to access banking services, and an overview of all transactions linked to the account. Access to extremely granular details about every action a user takes in nFinia are available to support team members with ease.
Manage Everything In One Place
Harmoney empowers you with self-service control over the nFinia platform. Customize static content, schedule activities, manage administrators, monitor system activity, and beyond. In essence, we hand you the reins for maximum control over the nFinia platform.
Powerful Reporting At Your Fingertips
Harmoney provides robust reporting capabilities tailored to meet the day-to-day operational needs of financial institutions.
- Use more than 30 different types of pre-made reports.
- Provide reports that can be accessed manually or can be automatically distributed to specific groups.
- Craft dynamic, real-time reports with flexibility through an easy-to-use platform.
- Download data to any local machines, or transferred via secure FTP or seamlessly integrated via api into your data lake and/or data warehouse.
Powerful Reporting At Your Fingertips
Harmoney provides robust reporting capabilities tailored to meet the day-to-day operational needs of financial institutions.
- Use more than 30 different types of pre-made reports.
- Provide reports that can be accessed manually or can be automatically distributed to specific groups.
- Craft dynamic, real-time reports with flexibility through an easy-to-use platform.
- Download data to any local machines, or transferred via secure FTP or seamlessly integrated via api into your data lake and/or data warehouse.
Assist Your Business Users With Ease
When it comes to your business users, Harmoney has your financial institution covered. Our platform offers simplified login and enrollment procedures, ensuring a seamless transition into the digital realm for businesses.
Harmoney supports business users in a number of ways:
- User-friendly design to empower businesses to self-service both roles and sub users with a granular set of entitlements.
- Dual approval of both ACH and Wire transactions driven by limits.
- An industry leading profile picker allowing the user to select the accounts they want to work with.
- An ACH upload pass-through that validates the NACHA rules and provides an inline editor to make corrections.
Assist Your Business Users With Ease
When it comes to your business users, Harmoney has your financial institution covered. Our platform offers simplified login and enrollment procedures, ensuring a seamless transition into the digital realm for businesses.
Harmoney supports business users in a number of ways:
- User-friendly design to empower businesses to self-service both roles and sub users with a granular set of entitlements.
- Dual approval of both ACH and Wire transactions driven by limits.
- An industry leading profile picker allowing the user to select the accounts they want to work with.
- An ACH upload pass-through that validates the NACHA rules and provides an inline editor to make corrections.
Want to discover how we can streamline your operations?
Harmoney was designed to optimize your workflow. It transforms repetitive and tedious tasks into lightning-fast operations. Additionally, you and your staff have the ability to dive deep into data and insights about how to best support your account holders in any situation.
