CASE STUDY
Blazing new trails in member experience: The Pioneer FCU story.
Read our exclusive case study featuring Pioneer FCU, a $750 million financial institution based in Idaho, and discover how they upgraded their digital banking experience.
In 2021, Pioneer transitioned from their legacy system to Tyfone’s nFinia Retail Digital Banking platform to offer members an ultra-modern banking experience. This move enabled the credit union to deliver a hyper-personalized digital journey while leveraging open banking and seamless third-party integrations.
This case study showcases
Pioneer FCU’s migration to Tyfone’s nFinia platform, unlocking a personalized, adaptable, and engaging digital banking experience.
The innovative tools and features that make everyday banking seamless and highly personalized for members.
Rapid growth in engagement, with logins nearly doubling and other key interactions on the rise.
Empowered members taking control through self-service features, driving high levels of digital adoption.
Unlock the full case study now.
“We don’t follow what the larger credit unions do, we look for technology that is the right fit for us and will advance our offerings in ways that help our members. Nowadays, it’s really important to have strong relationships with vendors. Since partnering with Tyfone, we’ve never felt like we were hitting a brick wall.”
Tracey Miller, EVP/VP of Operations
Pioneer Federal Credit Union
The Tyfone Difference
Leading financial institutions nationwide partner with Tyfone to achieve strategic objectives, retain account holders, acquire new business, and turn their vision into reality.
In contrast to legacy systems that only offer visibility of the past and present, Tyfone is dedicated to providing your account holders with a forward-looking perspective. Our vision of the modern digital banking experience extends beyond just balance checking or bill payments. We consider our digital banking platform as an extension of the financial institution, empowering account holders to comprehensively manage their entire financial lives.
At Tyfone, we deliver a robust, modern, and secure digital platform that seamlessly combines high configurability with the cost-efficiency of a Software as a Service (SaaS) model. This ensures both you and your users have access to a flexible digital banking solution accessible from any device. Our digital banking platform works on screens of all sizes, whether on a large desktop monitor or a small mobile device.
