CASE STUDY
Oregonians Credit Union achieved mobile excellence with nFinia.
Read our exclusive case study on Oregonians Credit Union (OCU), a $341 million Oregon-based financial institution, and learn how they elevated their digital banking and mobile experience.
With nFinia as their platform and empathy as their foundation, OCU has built a model where innovation and human care work hand in hand. It’s not a choice between high tech and high touch. Done right, you can have both.
Find out what this case study showcases.
Exceptional member satisfaction.
OCU achieved an average review rating of 4.6/5 across seven branches, outperforming competitor averages.
Higher digital engagement.
Self-service usage increased by 25%, helping members manage finances more independently.
Smooth launch.
Nearly 50% of the staff used the platform as their primary tool before going live to members, boosting confidence and ensuring a smooth launch.
Impact on branch traffic.
In-person visits fell by 20%, reflecting a move toward digital while preserving high-quality in-branch member support.
Unlock the full case study now.
“Every online banking system has bells and whistles, what we wanted was a team we could trust for the next 20 or 30 years.”
Sam Launius, Former CEO
OCU
The Tyfone difference.
Leading financial institutions nationwide partner with Tyfone to achieve strategic objectives, retain account holders, acquire new business, and turn their vision into reality.
In contrast to legacy systems that only offer visibility of the past and present, Tyfone is dedicated to providing your account holders with a forward-looking perspective. Our vision of the modern digital banking experience extends beyond just balance checking or bill payments. We consider our digital banking platform as an extension of the financial institution, empowering account holders to comprehensively manage their entire financial lives.
At Tyfone, we deliver a robust, modern, and secure digital platform that seamlessly combines high configurability with the cost-efficiency of a Software as a Service (SaaS) model. This ensures both you and your users have access to a flexible digital banking solution accessible from any device. Our digital banking platform works on screens of all sizes, whether on a large desktop monitor or a small mobile device.
