The Digital Banking Blog
From press releases to in-depth interviews with community financial industry experts, our blog covers everything you need to know about digital banking, digital payments, and the latest industry news for credit unions and community banks.
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The Mechanics of Innovation, with Benjamin Maxim of MSUFCU
If you want to attract younger consumers, you must innovate. You can use products or services from one vendor [...]
Getting Technology Right, with Danny Payne
Fintech is a highly competitive space. But one vendor can't be everything for everyone. Sometimes collaboration between competitors is [...]
The People Component of Digital Transformation, With Kareem Refaay
You can improve a process and business, but you can change someone's life through education. If you want to [...]
5 Things We Learned at GAC 2023
By all accounts, the 2023 edition of the CUNA Governmental Affairs Conference (GAC) was a rousing success. In 2022, [...]
Disruption, Transformation and Strategy, with Ron Shevlin
If you want to work on the digital transformation of your financial institution, focus on digitizing the infrastructure, not [...]
Using Customization to Cater to Your Customers’ Needs With Bill Kinnelly
Accountholder expectations continue to evolve, and it's up to FIs to keep up. If a vendor wants to compete [...]
Balancing Form, Function and Wow with Sabeh Samaha
At the user experience level, community financial institutions are competing with every other organization, financial or otherwise. That's why [...]
Helping Community FIs Keep Up With Technology
If you want to keep up with the rapidly evolving tech landscape, you should leverage the cloud to help [...]
Balancing People and Technology to Meet Customer Needs and Stay Relevant
Don't look at digital transformation as another business objective you must reach. Instead, use it to create new processes [...]
What Is Digital Transformation and Why Is It Vital for Community-Minded FIs?
Digital transformation required a focus on four areas: people, data, technology, and process. Data is the most valuable asset [...]
How to Keep Pace in the Technology Race, With Bryce Deeney
When it comes to banking, customers expect a reliable, frictionless experience. First we need to define what frictionless means [...]
Digital Marketing Is No Longer Optional, says Kristin Harrison
Digital marketing has become more vital than ever. If you want to stand out in a saturated market, get [...]
How CU4Kids Became the Children’s Miracle Network‘s 5th Largest Donor
Credit unions across the country joined forces to raise funds to help children's hospitals deliver a better experience for [...]
Balancing Technology, Data, Diversity and Growth — Michael Murdoch of Wauna Credit Union
Many credit union marketers have become obsessed with younger demographics. Is that because of the potential millennials have or [...]
How Due Diligence Leads to Long-Term Technology Partnerships, With Shaun Murray of Enhanced Software Products, Inc.
Community FIs should rethink the way they are doing due diligence. Otherwise, they risk missing profitable opportunities, especially from [...]
The Digital Banking Podcast Turns 50 (Episodes)
Portland, Ore. – Tyfone's Digital Banking Podcast reached an important milestone when it published host Josh DeTar's interview with George Estrada, a [...]