Technical Writer


Technical Writer

To apply, email with the job title as the subject line.

No. of Positions

4 to 8 years

$70K to $80K

About the Role:

As a Technical Writer at Tyfone, you will play a crucial role in ensuring our products and services are well-documented, user-friendly, and aligned with industry best practices. You’ll work closely with cross-functional teams to create – clear, concise, and accurate technical documentation that helps our customers and internal stakeholders navigate our software products.

Role & Responsibilities (Including but not limited to):

  • Collaborate with product managers, software engineers, and subject matter experts to gather information and understand complex technical concepts.
  • Produce high-quality documentation, including user guides, API documentation, release notes, and tutorials, tailored to various audiences.
  • Revise and update existing documentation to ensure accuracy, relevance, and consistency.
  • Manage documentation projects, including planning, scheduling, and tracking progress.
  • Ensure documentation compliance with industry standards, regulatory requirements, and company guidelines.
  • Keep abreast of industry trends, best practices, and new technologies to continuously improve documentation processes.
  • Act as a mentor to junior technical writers and contribute to the growth of the documentation team.

Qualifications & Skills:

  • Bachelor’s degree in a relevant field (e.g., English, Technical Writing, Computer Science).
  • 4-8 years of proven technical writing experience in the fintech or SaaS industry (preferred).
  • Exceptional writing and editing skills with a keen attention to detail.
  • Proficiency in using documentation tools and software (e.g., Markdown, Adobe FrameMaker, Confluence).
  • Strong understanding of software development processes and technology stacks.
  • Ability to work independently and as part of a collaborative team.
  • Excellent communication and interpersonal skills.
  • Experience with version control systems (e.g., Git) is a plus.

To apply, email with the job title as the subject line.

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