The Digital Banking Podcast
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry visionaries, practitioners and FIs – all coming together to share information for our listeners.
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Latest Podcast
Most Recent Digital Banking Podcast Episodes
AI, Credit Scores and Consumer Trust, with JB Orecchia.
“It's not gaming the system, it's understanding it.” Episode Summary EPISODE: 142 with guest: JB Orecchia [...]
Why real-time payments still leave gaps for consumers, with Keith Smith.
“Maximizing and taking advantage of the opportunities that are given to you in life is really the key to success.” Episode [...]
Solving Payments for the Marginalized, with Kosta Scholiadis.
“There’s no entrepreneur out there, no one who’s building a business, that doesn’t have a hard day and get up and question [...]
Bringing Empathy to Every Member Touchpoint with Derrick Aguilar.
“How you react to the most difficult moments and the most challenging moments really shapes who you are, whether you’re talking about as [...]
Top 10 Digital Banking Podcasts
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Josh DeTar on Bankadelic: Why the future of banking belongs to the bold.
Tyfone’s EVP of Evangelism shares his passion for community finance, the power of purpose-driven innovation, and why embracing AI is the “tractor moment” financial institutions can’t [...]
Breaking bread to build better banking.
In a digital age where technology often outpaces trust, a new podcast episode highlights how community banks and credit unions can leverage human connection alongside slick [...]
About The Digital Banking Podcast
All Digital Banking Podcast Episodes
Why AI Can’t Replace Strategy, with Jamie Sumner.
“AI can give us the numbers, but it can't give us the strategy to think through it.” Episode Summary [...]
AI, Credit Scores and Consumer Trust, with JB Orecchia.
“It's not gaming the system, it's understanding it.” Episode Summary EPISODE: 142 with guest: JB Orecchia [...]
Why real-time payments still leave gaps for consumers, with Keith Smith.
“Maximizing and taking advantage of the opportunities that are given to you in life is really the key to success.” Episode [...]
Solving Payments for the Marginalized, with Kosta Scholiadis.
“There’s no entrepreneur out there, no one who’s building a business, that doesn’t have a hard day and get up and question [...]
Bringing Empathy to Every Member Touchpoint with Derrick Aguilar.
“How you react to the most difficult moments and the most challenging moments really shapes who you are, whether you’re talking about as [...]
Technology Meets Trust: The Real Role of Digital Banking, with Frank Hopkins.
“Bank of America hasn't made any investments in a Goodwill Bank account for you, whereas your local community bank makes regular investments.” [...]
Navigating AI Hype and Reality in Banking, with Barath Narayanan.
“Are we over-pivoting on AI for problems that may not really need artificial intelligence or Gen AI? It could be simple automation, simple [...]
Pushing Past Comfort Zones to Drive Real Innovation, with Emiliano Giacchetti.
“A business that doesn’t evolve every day is a business that’s cursing itself to death. It’s priming itself for a tough future, [...]
Breaking the Wealth Rules: Crissi Cole on Ditching Budgets and Building Real Financial Freedom
“Credit unions are always at the top of the list with around 60 to 70% trustworthiness. I mean, that is huge. That’s a [...]
Rapid Change, Real Impact: Vit Shtyrkin on AI & Crypto Tools
“If my AI agents can help me get through my work faster so I can go spend more time with my kid [...]
Credit Scores & the Real Cost of Misinformation, with Christina Roman & Latreace Wells
"What we don't realize is the friend that has the really nice cars lives in a really small home and doesn't go out [...]
Building winning cultures and driving growth in credit unions, with Kirk Kordeleski
“You have to communicate, and completely communicate, the vision of the organization over and over and over again—the direction of where the [...]
Scaling digitally without losing your soul, with Katie DeFeo.
“As humans, we don't like that. We want things to stay the same. That's been the thing that's impressed me the most about [...]
Why traditional lending technology is holding CUs back, with Michael Claire.
"You certainly want to understand the customer's pain. They usually have a clear understanding of their pain and can articulate it well. What [...]
The Rapid Pace of AI’s Evolution, With Amir Sarhangi
"You can provide it to your customers and deliver this kind of amazing experience that they've never seen from their financial institution. [...]
The Lessons Learned through a Failed Chatbot, with Imane Bakker
“You cannot have a financial system and a whole world moving to embrace AI, but not have the same people, at least the [...]