The Digital Banking Podcast
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry visionaries, practitioners and FIs – all coming together to share information for our listeners.
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Latest Podcast
Most Recent Digital Banking Podcast Episodes
Pushing Past Comfort Zones to Drive Real Innovation, with Emiliano Giacchetti.
“A business that doesn’t evolve every day is a business that’s cursing itself to death. It’s priming itself for a tough future, [...]
Breaking the Wealth Rules: Crissi Cole on Ditching Budgets and Building Real Financial Freedom
“Credit unions are always at the top of the list with around 60 to 70% trustworthiness. I mean, that is huge. That’s a [...]
Rapid Change, Real Impact: Vit Shtyrkin on AI & Crypto Tools
“If my AI agents can help me get through my work faster so I can go spend more time with my kid [...]
Credit Scores & the Real Cost of Misinformation, with Christina Roman & Latreace Wells
"What we don't realize is the friend that has the really nice cars lives in a really small home and doesn't go out [...]
Top 10 Digital Banking Podcasts
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About The Digital Banking Podcast
All Digital Banking Podcast Episodes
Navigating AI Hype and Reality in Banking, with Barath Narayanan.
“Are we over-pivoting on AI for problems that may not really need artificial intelligence or Gen AI? It could be simple automation, simple [...]
Pushing Past Comfort Zones to Drive Real Innovation, with Emiliano Giacchetti.
“A business that doesn’t evolve every day is a business that’s cursing itself to death. It’s priming itself for a tough future, [...]
Breaking the Wealth Rules: Crissi Cole on Ditching Budgets and Building Real Financial Freedom
“Credit unions are always at the top of the list with around 60 to 70% trustworthiness. I mean, that is huge. That’s a [...]
Rapid Change, Real Impact: Vit Shtyrkin on AI & Crypto Tools
“If my AI agents can help me get through my work faster so I can go spend more time with my kid [...]
Credit Scores & the Real Cost of Misinformation, with Christina Roman & Latreace Wells
"What we don't realize is the friend that has the really nice cars lives in a really small home and doesn't go out [...]
Building winning cultures and driving growth in credit unions, with Kirk Kordeleski
“You have to communicate, and completely communicate, the vision of the organization over and over and over again—the direction of where the [...]
Scaling digitally without losing your soul, with Katie DeFeo.
“As humans, we don't like that. We want things to stay the same. That's been the thing that's impressed me the most about [...]
Why traditional lending technology is holding CUs back, with Michael Claire.
"You certainly want to understand the customer's pain. They usually have a clear understanding of their pain and can articulate it well. What [...]
The Rapid Pace of AI’s Evolution, With Amir Sarhangi
"You can provide it to your customers and deliver this kind of amazing experience that they've never seen from their financial institution. [...]
The Lessons Learned through a Failed Chatbot, with Imane Bakker
“You cannot have a financial system and a whole world moving to embrace AI, but not have the same people, at least the [...]
What Community FIs can do with AI, with Alenka Grealish
"Consumers are going to have AI-style assistants. That sets the expectation that they'll get exactly what they need [...]. These expectations are going [...]
Cybersecurity and Payments: A Love-Hate Relationship with Thomas Müller
"Cybersecurity is this incredibly broad domain. You can't just nail or achieve great security in technology or on the human side alone. It [...]
Balancing AI and the Human Touch, with Jenn Addabbo
"There are folks creating lifestyle businesses in consulting, but what we're trying to do is massively impact our clients. Our success is directly [...]
Marketing Your CU Beyond Rate Competition with Shane Saunders
"If we're competing on price, the big banks - Bank of America, Wells Fargo - can beat us any day of the week. [...]
What Financial Institutions Get Wrong About Their Own Policies with Law Helie
“If I'm already a customer, why do I have to fill out information if I'm already a customer? So behind the scenes—as you [...]
Cybersecurity in Banking: How to Navigate Vendor Risk with Jones Walker LLP
"It’s the same advantage or strength that community banks have always had, the personal touch of knowing your customers and being able to [...]