The Digital Banking Podcast
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry visionaries, practitioners and FIs – all coming together to share information for our listeners.
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Latest Podcast
Most Recent Digital Banking Podcast Episodes
The Rapid Pace of AI’s Evolution, With Amir Sarhangi
"You can provide it to your customers and deliver this kind of amazing experience that they've never seen from their financial institution. [...]
The Lessons Learned through a Failed Chatbot, with Imane Bakker
“You cannot have a financial system and a whole world moving to embrace AI, but not have the same people, at least the [...]
What Community FIs can do with AI, with Alenka Grealish
"Consumers are going to have AI-style assistants. That sets the expectation that they'll get exactly what they need [...]. These expectations are going [...]
Cybersecurity and Payments: A Love-Hate Relationship with Thomas Müller
"Cybersecurity is this incredibly broad domain. You can't just nail or achieve great security in technology or on the human side alone. It [...]
Top 10 Digital Banking Podcasts
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The CUInsight Network podcast: Balancing Digital Self-Service With Deep Human Connection
We’re thrilled to share a special episode of The CUInsight Network featuring our very own Josh DeTar, Executive Vice President of Evangelism at Tyfone. [...]
Payfinia’s Riddle talks payments monetization at VentureTech 2024
No matter how small a credit union is, when it enters the fast-growing payments space it immediately faces large foes in the form of banking giants [...]
About The Digital Banking Podcast
All Digital Banking Podcast Episodes
Mindset Shifts for Financial Leaders with JR Lay
"I don’t look at things through a lens of disruption, destroying. I look at this through a positive lens, which is transformation. It's [...]
Beyond ChatGPT: The Hidden Infrastructure Powering AI with JB Baker
"We talk in the industry about this as the memory wall, and that is the gap between the processor's ability to consume data [...]
Community Impact: How Credit Unions Leverage Digital for Good with Tanis Bagby
“There's a lot of things with finances — especially personal finances — that there's a lot of pressure and intimidation. And like you [...]
Building a Digital-First Credit Union Culture with Melanie Kennedy
"I've spoken to less than five members about being a digital credit union. Those members weren't walking in before. They might have tried [...]
Why Financial Education Should Start Early with Kim Butler
"It's so evident to me that the foundation of anybody's dollars, their personal financial space, must be that very boring, liquid savings account. [...]
The Evolving Role of Security in Banking with Scott Fieber
"Fraudsters are incredibly sophisticated. From skimming devices to outright stealing tractors to rip ATMs out of walls, it’s an ongoing game of cat [...]
Why Community FIs Must Rethink Customer Retention with Har Rai Khalsa
"We have to overcome the perception that smaller financial institutions have inferior digital solutions. By enabling local banks and credit unions to compete, [...]
Building Credit Union Loyalty Through Humor and Innovation with Laszlo Tallai
“I just went ahead one weekend… grabbed a WordPress theme, hosted it, and just started creating this Flat Earth Credit Union. I added [...]
Strategies of a Disruptor Bank: Building Trust, Tech, & Niche Banking with Andrew Sagliocca
"Good managers are going to work very closely with those managers. It takes time to develop that level of confidence, which turns into [...]
Exploring Open Banking: Global Insights with Sebastien Taveau
"The banks in the U.S. today, and actually the banks globally, are in this massive transition period. And that transition means that a [...]
CCG Catalyst’s Vision for the Future with Tyler Brown
"Customers are demanding more from their banks. They want the same level of convenience and personalization that they experience in other industries. This [...]
Navigating the AI Landscape in Financial Institutions with Shekhar Vemuri
“Banks have been going through this digital journey in some shape or form. First to automate the core system, the back office, ledgers, [...]
PrimeBank’s Digital Transformation Journey with Tyler Marshall
"You’ve got to understand your clients—how they’re running their business, their households, and what challenges they face. That’s how you know what [...]
Navigating Global Banking Trends: A Conversation with Donat Husjainov
"In China, the rapid adoption of super apps like WeChat has transformed the way people interact with financial services. These apps integrate [...]
Optimizing Member Experience In Digital Banking With Chad Ritchie
"Once you can control the data, you can start to innovate at your own pace, and you can dramatically increase speed to [...]
Reshaping the Industry: The Rise of Open Banking and Non-Bank Lending with Chris Aliotta
"We need to become thinkers. We need to become less doers and more thinkers." Episode Summary EPISODE: [...]