The Digital Banking Podcast
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry visionaries, practitioners and FIs – all coming together to share information for our listeners.
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Latest Podcast
Most Recent Digital Banking Podcast Episodes
Scaling digitally without losing your soul, with Katie DeFeo.
“As humans, we don't like that. We want things to stay the same. That's been the thing that's impressed me the most about [...]
Why traditional lending technology is holding CUs back, with Michael Claire.
"You certainly want to understand the customer's pain. They usually have a clear understanding of their pain and can articulate it well. What [...]
The Rapid Pace of AI’s Evolution, With Amir Sarhangi
"You can provide it to your customers and deliver this kind of amazing experience that they've never seen from their financial institution. [...]
The Lessons Learned through a Failed Chatbot, with Imane Bakker
“You cannot have a financial system and a whole world moving to embrace AI, but not have the same people, at least the [...]
Top 10 Digital Banking Podcasts
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Not All Those Who Wander Are Lost
Tyfone’s EVP of Evangelism, Josh DeTar, spends weeks on the road each year but says the experiences can be both fruitful and enjoyable if you are [...]
The CUInsight Network podcast: Balancing Digital Self-Service With Deep Human Connection
We’re thrilled to share a special episode of The CUInsight Network featuring our very own Josh DeTar, Executive Vice President of Evangelism at Tyfone. [...]
About The Digital Banking Podcast
All Digital Banking Podcast Episodes
How Small Credit Unions Can Compete and Win with Bo McDonald
"She was just being a human and said, ‘Paul, you look tired. What's going on?’ And he shared the story about working multiple [...]
Building Financial Communities for America’s Veterans with Tony Hernandez
"When we start to compete and push others to do more for our members, our nation's credit unions benefit directly because they're getting [...]
Mindset Shifts for Financial Leaders with JR Lay
"I don’t look at things through a lens of disruption, destroying. I look at this through a positive lens, which is transformation. It's [...]
Beyond ChatGPT: The Hidden Infrastructure Powering AI with JB Baker
"We talk in the industry about this as the memory wall, and that is the gap between the processor's ability to consume data [...]
Community Impact: How Credit Unions Leverage Digital for Good with Tanis Bagby
“There's a lot of things with finances — especially personal finances — that there's a lot of pressure and intimidation. And like you [...]
Building a Digital-First Credit Union Culture with Melanie Kennedy
"I've spoken to less than five members about being a digital credit union. Those members weren't walking in before. They might have tried [...]
Why Financial Education Should Start Early with Kim Butler
"It's so evident to me that the foundation of anybody's dollars, their personal financial space, must be that very boring, liquid savings account. [...]
The Evolving Role of Security in Banking with Scott Fieber
"Fraudsters are incredibly sophisticated. From skimming devices to outright stealing tractors to rip ATMs out of walls, it’s an ongoing game of cat [...]
Why Community FIs Must Rethink Customer Retention with Har Rai Khalsa
"We have to overcome the perception that smaller financial institutions have inferior digital solutions. By enabling local banks and credit unions to compete, [...]
Building Credit Union Loyalty Through Humor and Innovation with Laszlo Tallai
“I just went ahead one weekend… grabbed a WordPress theme, hosted it, and just started creating this Flat Earth Credit Union. I added [...]
Strategies of a Disruptor Bank: Building Trust, Tech, & Niche Banking with Andrew Sagliocca
"Good managers are going to work very closely with those managers. It takes time to develop that level of confidence, which turns into [...]
Exploring Open Banking: Global Insights with Sebastien Taveau
"The banks in the U.S. today, and actually the banks globally, are in this massive transition period. And that transition means that a [...]
CCG Catalyst’s Vision for the Future with Tyler Brown
"Customers are demanding more from their banks. They want the same level of convenience and personalization that they experience in other industries. This [...]
Navigating the AI Landscape in Financial Institutions with Shekhar Vemuri
“Banks have been going through this digital journey in some shape or form. First to automate the core system, the back office, ledgers, [...]
PrimeBank’s Digital Transformation Journey with Tyler Marshall
"You’ve got to understand your clients—how they’re running their business, their households, and what challenges they face. That’s how you know what [...]
Navigating Global Banking Trends: A Conversation with Donat Husjainov
"In China, the rapid adoption of super apps like WeChat has transformed the way people interact with financial services. These apps integrate [...]