The Digital Banking Podcast
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry visionaries, practitioners and FIs – all coming together to share information for our listeners.
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Most Recent Digital Banking Podcast Episodes
Navigating the AI Landscape in Financial Institutions with Shekhar Vemuri
“Banks have been going through this digital journey in some shape or form. First to automate the core system, the back office, ledgers, [...]
PrimeBank’s Digital Transformation Journey with Tyler Marshall
"You’ve got to understand your clients—how they’re running their business, their households, and what challenges they face. That’s how you know what [...]
Navigating Global Banking Trends: A Conversation with Donat Husjainov
"In China, the rapid adoption of super apps like WeChat has transformed the way people interact with financial services. These apps integrate [...]
Optimizing Member Experience In Digital Banking With Chad Ritchie
"Once you can control the data, you can start to innovate at your own pace, and you can dramatically increase speed to [...]
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How to Maintain Your Core Values in a Digital World, With Brian Alfano of Oregon Community Credit Union
LISTEN NOW "We're in a kind of an exciting transitional period where yes, things are becoming more digitized, but they are also [...]
Digital Marketing is Tricky for Credit Unions but Essential, Says Kristin Harrison of Web Strategies
LISTEN NOW "We need to start thinking like tech companies, because we've got cash apps, we've got Apple Pay, we've got Venmo. [...]
Creating Balance Between Growth and Your Core Mission, with Michael Murdoch of Wauna Credit Union
LISTEN NOW "At the end of the day, you need to be able to understand what it is you're getting in order [...]
How to Manage the Due Diligence Process When Choosing a Technology Provider — Shaun Murray, the CEO of Enhanced Software Products, Inc.
LISTEN NOW "I don't want the small financial institutions, the middle size, the large ones to go away. I want them to [...]
Striving for Perfection Leads to Continuous Improvement, With Joel Morehouse of Daland CUSO
LISTEN NOW "I've learned this through working on my own cars as well as through working for DaLand CUSO and engaging in [...]
Embracing Change in an Ever-Changing World, With Shannon Ellis-Brock of Puget Sound Cooperative Credit Union
LISTEN NOW ''There's no world where there are no bugs and problems.'' Episode Summary EPISODE: 31 with [...]
Negotiating Better Vendor Contracts With Mike Crofts from Maple Street Inc.
LISTEN NOW "Why did they come to you for the commercial loan? What's your competitive strategy? It's frightening that a lot of [...]
Community FIs should lean into local, with Geoff Knapp of Allied Payment Network
LISTEN NOW "The providers of fintech for community FIs offer too much that doesn't work well. That's almost like the old school, [...]
Digital Transformation Requires a Cultural Shift, With Dion Lisle
LISTEN NOW "The fact is putting a lone wolf to solve technology does nothing. You have to build it into your culture." [...]
The Importance of a Personal Experience in Digital Banking with Joel Schwartz of DoubleCheck Solutions
LISTEN NOW "We're always pushing toward change. It's, how do we improve? How do we make it better? And there's always something [...]
Shondell Varcianna Explains the Essential Role Content Marketing Plays in Attracting and Retaining Ideal Customers
LISTEN NOW "I feel like, if I buy Nike shoes, I'm going to be as good as Serena Williams." Episode Summary [...]
How Can Community Financial Institutions Secure Their Role in the Future of Banking? Here’s What Trey Maust, the Co-Founder and Executive Chairman of Lewis & Clark Bank, Thinks
LISTEN NOW "I think a lot of us are drawn to this industry because we want to make an impact on somebody's [...]
Surround yourself with honest people, listen, and build a culture that benefits everyone – Tracey Miller of Pioneer FCU
LISTEN NOW ''I never say no until I have a good why behind the no. As I've grown as a leader, I [...]
You Have to Keep Learning Throughout Your Life – Laura Thompson
LISTEN NOW “You can learn and grow, even if you're not getting a promotion or more money. The knowledge you can gain [...]
Credit Unions Do a Terrible Job of Branding and Marketing – Eric Isham, CEO of Omnicommander
LISTEN NOW "Your branding is how a member feels about the credit union." Episode Summary EPISODE: 22 [...]
Keeping Pace With Big Banks by Adopting Their Technology. Insights From Brenda DiMuro, Regional Sales Manager at CO-OP Financial Services
LISTEN NOW ''We used to say, 'We want all of your money and all of your transactions and everything to be one [...]