The Digital Banking Podcast
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry visionaries, practitioners and FIs – all coming together to share information for our listeners.
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Most Recent Digital Banking Podcast Episodes
Sunrise Banks’ Eric Schurr on Merging Art and Strategy in Banking
"We can talk about black swans, but every organization should, at some point, in one of their scenarios somewhere, talk about the fact [...]
Nichole Williamson: Community Banking Evolution and Opportunities
"Mistakes are going to happen and perfection is not the expectation ever we’re humans, we're all going to screw up at some point [...]
Stephen Baker on Evolving the Branch: Digital Meets Physical Banking
"The dream is all the way to the right but the more of these tools and things you put in place, the more [...]
First Tech FCU + Ground Up Coffee Shop + Java4Kids
"One of the things that we hope that these students will come away with is, for us, to strengthen financial well-being. They have [...]
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All Digital Banking Podcast Episodes
Sahil and Christian from George Washington University Bring a Young and Fresh Perspective on Students’ Finances and Credit Unions
LISTEN NOW “I think a key component to doing this is spreading awareness, and then I think member experience. Because if you [...]
Numerica Credit Union Leads with Efficiency and a Member-First Digital Banking Culture
LISTEN NOW “One of the things we’re really trying to do is make it so that we can spend more time with [...]
Innovating to Improve Lives of CU Members and Employees
"Data is data is data. It doesn't matter if you're taking it from a phone system, from online banking, or from healthcare. [...]
Dutch Inspired Vision for Future Credit Union Service Models With Mike Tierney
LISTEN NOW "Credit unions should go out and introduce yourself to the community in a fun way, not selling. Just get out [...]
Building a Profitable Member-Centric Credit Union With Margarete Mucker of Star One
LISTEN NOW “We’re trying to really make it so every channel has the same ability, so there are no restrictions to a [...]
The Merging of FinTech and Credit Unions With Austin Wentzlaff of FinTech Accelerator
LISTEN NOW “If you, as a solution provider, are not focused on what the end member is experiencing, then you're going to [...]
COVID-19’s Impact on Credit Unions and Industry Professionals
LISTEN NOW “If you're going to remote work for the first time, establish with your coworkers and your boss what the expectations [...]
Why Credit Unions & Community Banks Need to Pair Digital Banking with Digital Marketing
LISTEN NOW “I think the most challenging thing for marketing teams is how to be agile today. We all run [throughout] the [...]
CUProdigy’s Community-Oriented Approach to Digital Banking for Credit Unions
LISTEN NOW “If everything we rely on is housed by one or two or three large organizations whose sole purpose is to [...]
Digital Banking Pivots at the Credit Union of Colorado
LISTEN NOW “I feel like we've been a little blessed in that our organization is not … driven purely on ROI — [...]