The Digital Banking Podcast
Each episode explores key topics facing the industry today. Major themes include customer experience, technology and overarching trends of digital banking. Guests include industry visionaries, practitioners and FIs – all coming together to share information for our listeners.
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Most Recent Digital Banking Podcast Episodes
Navigating the AI Landscape in Financial Institutions with Shekhar Vemuri
“Banks have been going through this digital journey in some shape or form. First to automate the core system, the back office, ledgers, [...]
PrimeBank’s Digital Transformation Journey with Tyler Marshall
"You’ve got to understand your clients—how they’re running their business, their households, and what challenges they face. That’s how you know what [...]
Navigating Global Banking Trends: A Conversation with Donat Husjainov
"In China, the rapid adoption of super apps like WeChat has transformed the way people interact with financial services. These apps integrate [...]
Optimizing Member Experience In Digital Banking With Chad Ritchie
"Once you can control the data, you can start to innovate at your own pace, and you can dramatically increase speed to [...]
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James Burke-Frazier: The Genuine Drive Behind Credit Union Innovation
“I’m a huge fan of respective arguing and just presenting different positions. I want to hear other people’s perspectives and maybe somebody will [...]
Disrupting the Financial Services Supply Chain, with Sarah Howell
LISTEN NOW "There are a lot of buzzwords. You have embedded finance and you have banking as a service; everybody has their own [...]
Understanding the Evolving Landscape of Financial Fraud, with Uku Tomikas
LISTEN NOW "We're trying to find ways to fight that. Fraud will get worse, it'll become very painful, and then we'll get to [...]
Financial Freedom and Breaking Cycles: David Dindi’s Vision
LISTEN NOW "There's a fear of loss and that prevents a lot of people from investing in the first place. But then [...]
Bridging Tech and Business in Banking with Jin Gwak
LISTEN NOW "And then also those committees that I mentioned, those are the really kind, you know, get different business units all [...]
You Have to Get the Human Part Right First, With Ryan Canin
LISTEN NOW "For me, the biggest question is how do I be a better buyer? Right. Especially in the tech space because [...]
The Future of Community Financial Institutions with Steven Ramirez
LISTEN NOW "If we're really talking about using data to change the nature of customer relationships and boost profitability. That doesn't happen [...]
Changing While Staying the Same, with Troy Stang of GoWest Credit Union Association
LISTEN NOW "There are a lot of buzzwords. You have embedded finance and you have banking as a service; everybody has their own [...]
A Birdseye View of the Industry with Mike Lawson of CU Broadcast
LISTEN NOW "Data analytics comes up. So it's almost like you can't take a breath today without talking, ‘Let's talk data,’ but [...]
Brad Hickey: Insights From the Founder of CU Build
LISTEN NOW "We are very interested in making sure that we're always building people up, because when we brought this buildathon concept [...]
ChatGPT Will Lead to a Unified Digital Life Experience, With Mason Stone, Director of National Sales at Paymentus
LISTEN NOW "If you think of the number of huge deep-pocket companies who now want to be a part of this experience [...]
The Modernization Imperative, With Tim Hamilton, Founder and CEO of Praxent
LISTEN NOW "Creating a value proposition that is more focused — like a laser, not a light bulb — on solving the [...]
How to Implement DEI In Your Organization, With Shannan Herbert, the EVP of Inclusive Credit at Stratyfy
LISTEN NOW "National Community Reinvestment Coalition did mystery shopping and saw that Black and Brown borrowers weren't contacted by their banks for [...]
The Relationship Between Digital Transformation and Team Motivation, With Jay Tkachuk of Golden 1 Credit Union
LISTEN NOW "There are a lot of buzzwords. You have embedded finance and you have banking as a service; everybody has their own [...]
Getting Financial Education Right for Your Accountholders, With Sid Ratkiewicz of the Center for Advanced Hindsight at Duke University and Matt Iverson-Comelo of Moneymap
LISTEN NOW "If I offer you a choice between $5 today and $100 in a year, you're really unlikely to want to [...]
Winning Through Empathy, With Austin Adams, Retired CIO of JP Morgan Chase
LISTEN NOW "The smartest technology people I've seen are the ones that were smart enough to get the businesspeople driving the technology [...]